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Enterprises today need to strategically align their technology infrastructure with their business objectives. They demand proactive problem avoidance for higher availability, and front-of-the-line service for faster problem resolution. Azeemi Technologies’ Oracle Premium Services are to help you proactively manage your Oracle Infrastructure.
It offers flexible support choices that help you align your technology strategy with your business priorities, accelerate IT efficiency, and achieve more efficient management of costs, risks, and upgrades. Expect higher system availability, faster problem resolution, and a lower total cost of ownership as you improve the efficiency of your Oracle systems.
You can choose from a wide variety of services on an as-needed basis. For example, you can sign for yearly Support contract OR incident based (6- 12 visits).
Following are prominent features of our Oracle Support Services:
- Oracle Support Renewal
- Oracle On-site Support from highly experienced Oracle certified consultants (Yearly/Incident based)
- Assistance on Critical SR’s
- Performance assessment and tuning of Oracle Infrastructure
- Establish disaster recovery/Contingency Planning
- Proactive problem avoidance through Oracle Health-Checks
- Design & Implement Backup strategies and Recovery procedures
- Capacity Planning and resolution
- Identify and resolve known security vulnerabilities issues
- Skilled and responsive 24×7 on-site, telephone and web assistance
- Proactive services such as 6-12 on-site Incident visits for problems fixing and to help ensure maximum stability of your Oracle Servers
- Oracle Best-Practice Implementations for Oracle Database & E-Business Suite
- Comprehensive, structured two-way communication procedures and keep on updating the customer about new & important Oracle Developments/Features